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Spotlight: Shifting fraud detection to the point of application

Financial pressures and new technology are boosting fraudulent activity to ever-higher levels. With increasing online interactions, gaps in verification processes and sometimes limited resources dedicated to fraud detection, application and identity fraud have become the fastest-growing and most challenging threats to detect. Insurers must therefore apply the best possible controls at point-of-quo

Cyber demand grows following high-profile attacks

CFC’s Andy Holmes has told Post the provider has seen increased demand for cyber cover in the wake of high profile cyber attacks this year, while warning the industry “needs to look at itself” over low levels of uptake for the product among businesses.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

Big Interview: Hugh Kennaway, President of Cila

From jumping out of planes to global energy loss adjuster and volunteer police constable, new Chartered Institute of Loss Adjusters president Hugh Kennaway is a man with a mission: to expand the reach of the professional body.

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