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Aviva confirms By Miles redundancies
Aviva has confirmed to Insurance Post that members of staff are to be made redundant as a result of it closing down By Miles.
Tougher regulatory oversight causing AR numbers to plummet
Data from the Financial Conduct Authority has revealed the number of appointed representatives active in the insurance industry has sharply decreased, with enhanced oversight potentially to blame.
Insurers boost family policies as board ethnic diversity slips
The number of providers offering family-friendly policies at the end of 2024 rose significantly compared with 2023, while board-level representation of ethnic minority groups has fallen, according to new data from the Association of British Insurers.
Spotlight: Reinforce customer integrity by stopping fraud earlier in the sales process
Insurance providers risk leaving their digital channels exposed to organised fraud. Strengthening fraud defences at the point of sale can protect the customer ecosystem, reduce operational costs and create competitive advantage, argues Paul Brockway, pictured, at LexisNexis Risk Solutions.
Spotlight: From siloed fraud teams to shared intelligence
Combating fraud in today’s environment demands both cutting-edge technology and a collaborative approach to stay one step ahead of increasingly sophisticated criminals. Underwriting, claims and fraud-prevention teams need to work ever more closely together to optimise fraud detection and response. Valerie Hart reports.
Big Interview: Donna Scully, Carpenters Group
Donna Scully, director and co-owner of Carpenters Group, discusses with Insurance Post the challenges of her upbringing and its positive impact in ensuring both her business and personal causes are approached with kindness.
UK insurtechs are making waves on the world stage – and rightly so
Trade Voice: Melissa Collett, CEO of Insurtech UK, explains how the body is supporting the UK’s insurtech sector as it goes from strength to strength.
Which? super-complaint shows insurance is a race to the bottom
James Daley, managing director of Fairer Finance, argues Which’s super-complaint lays bare long-standing problems in policy quality, claims performance and comparison-site competition and pushes for better purchase information to halt the industry’s slide toward a race to the bottom.
Pool Re scheme spurs Axa to include terrorism cover in SME policies
Axa is planning to add terrorism cover to its SME products by the second half of next year, as a result of a Pool Re scheme that will offer insurers “significant” discounts to reinsure SME terrorism risk.
FCA proposes ESG ratings overhaul worth £500m
The Financial Conduct Authority has published a consultation for environmental, social and governance ratings, which is estimated to deliver £500m in net benefits over the next decade.
Spotlight: Insurance Fraud 2025
Insurance Post’s 2025 Fraud survey, conducted in association with LexisNexis Risk Solutions, found that identity and application fraud are rising fastest, with insurers investing more in early-stage defences and data-driven tools to stay ahead of…
Carpenters Group open to private equity investment
Carpenters Group is open to private equity investment after over 30 years of bootstrapping, according to director and owner Donna Scully.
Commercial insurance market shrinks as trades grow
A decade of mergers, exits and product withdrawals has reduced provider and product numbers across most commercial insurance segments with the exception of tradesman and professions, which are now driving the only area of growth.
Diary of an Insurer: NFU Mutual’s James Trevis
When he isn’t deep in strategy meetings shaping the future of cyber insurance for SMEs, James Trevis, NIS portfolio manager and cyber specialist at NFU Mutual, is out on his bike, enjoying a drink with friends, or travelling with in his campervan.
Lloyd’s flags softening market concerns
Lloyd’s chief of market performance Rachel Turk has flagged several areas of concern for the market as rates soften “quicker than anticipated”.
Alp’s Acturis product; Tide’s SME cover; Marsh Corporate’s MD
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Carpenters’ Scully urges no government ‘gaslighting’ in whiplash review
Donna Scully, director and owner of Carpenters Group, has called for the government to avoid “gaslighting” the industry in its whiplash review consultation.
Penny Black’s Social Diary: Cybercube’s tea; Dual’s dahlias
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Die Hard: Who is insurance’s answer to John McClane?
Content Director's View: Putting aside the argument about whether Die Hard is a Christmas movie or not, Jonathan Swift asks if you have ever wondered who would be the insurance equivalent to NYPD cop turned terrorist plot spoiler John McClane?
Verisk warns of sustained subsidence pressures
Verisk has reported a 244% rise in subsidence claims during the summer quarter.
Insurers target call centre job cuts as tech adoption advances
A report has suggested Allianz Partners is looking to get rid of call centre staff, while Post understands Markerstudy is also considering its call centre personnel numbers over the next few years.
Devilish details from the Autumn Budget for insurers
Insurance Post rounds up the insurance industry’s reactions to the Chancellor’s Autumn Budget, including comments on insurance premium tax, national insurance, and electric vehicle tax.
Throwback Thursday: Howden saves insurers millions
Insurance Post’s Throwback Thursday steps back in time to November 1975 to remind you what was going on this week in insurance history when Alexander Howden, the brokerage created by CEO of Howden Group’s David Howden’s great-great-great grandfather, boasted how much he was saving insurers.
Hidden risks in insurers’ culture and misconduct data
Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.
My Mum, Alzheimer’s, and the importance of IUAD’s Day
Nigel Walsh, global head of insurance at cloud-based platform ServiceNow, shares his family’s rapid and painful experience of Alzheimer’s and why Insurance United Against Dementia’s Day (27 November) holds deeper meaning for him this year.
Q&A: Onno Janssen, PIB Group Europe
Onno Janssen, CEO of PIB Group Europe, speaks with Insurance Post about the business’s recent debt raise, the status of its European expansion plans, and the breakdown of its sale to Gallagher.