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Hastings Direct wins £82K after exposing credit hire fraud
Hastings Direct, supported by legal advisers HF, has secured an £82,000 judgment after spotting what a judge described as a “unsophisticated but sustained” credit hire fraud.
Have your say: Shape the future of Insurance Post
Insurance Post wants you to help shape the future of the award-winning publication by taking part in its latest readership survey.
Diary of an Insurer: Gigasure’s Ernesto Suarez
Ernesto Suarez, CEO of Gigasure and newly appointed co-chair of Insurtech UK, is a travel insurance innovator on a mission to keep on running, be at the cutting edge of developments, plus plan the next family adventure.
ESG that stands up in tougher times
At a recent Insurance Post roundtable in partnership with CRIF, leading insurers and ESG specialists explored how the industry is translating sustainability goals into measurable progress – and what it will take to keep that momentum in tougher times.
Video Q&A: Shift Technology’s George Robbins on Agentic AI and claims transformation
In the latest Insurance Post video we caught up with Shift Technology’s head of UK, Ireland and Nordics George Robbins to discuss the key areas that insurers need to consider when thinking about using Agentic AI in claims transformation.
Claims service improves but gaps in delivery remain
Claims improvement in the UK in Q3 was sluggish, according to Andrew Gunn, head of operations at Gracechurch, who notes that visible effort of human handlers – not just digital tools – remains critical to satisfying brokers and their clients.
Insurtech Review of the Year 2025
Insurtechs came of age in 2025, shifting from disruption to deep integration, proving artificial intelligences real-world value, expanding globally, and cementing their role as essential partners driving insurance innovation and modernisation.
FCA tries to clarify bullying and harassment standards for insurers
The Financial Conduct Authority has issued final guidance setting out how insurers must address bullying, harassment and violence, after 95% of consultation respondents called for further clarification.
Intact’s commercial launch; Pen x Zurich; QBE’s casualty manager
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Fair4All-led pilot to expand affordable contents insurance access
Jake Attfield, head of strategy at Fair4All Finance, has told Insurance Post the group is working to make contents insurance easier to access for social renters.
Penny Black’s Social Diary: Brit’s coats; Insurance Innovators’ chicken
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
A Christmas Carol for insurance’s digital dilemmas
Editor’s View: Insurers to confront the ghosts of past technology missteps in order to claim a more connected, brighter future, according to Emma Ann Hughes who is under the influence of Charles Dickens this Christmas.
Seven insurtechs vie for investors at Insurtech UK event
Insurtech UK hosted it annual end-of-year pitching session on Tuesday (9 December), where seven startups showcased their businesses for an audience of peers, potential partners and investors.
Record-breaking total for Insurance Day for Dementia
More than 152 firms took part in this year's Insurance Day for Dementia on 27 November raising a record-breaking £431,000 from the annual event.
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Beazley CEO warns of more big brand cyber attacks in 2026
Beazley CEO Adrian Cox has warned that 2026 could be the year a major global brand suffers lasting damage, or even fails, following a severe cyber outage.
Throwback Thursday: Maxwell takes stake in insurer
Insurance Post’s Throwback Thursday steps back in time to December 1985 to remind you what was going on this week in insurance history when publisher Robert Maxwell bought a stake in an insurer.
Q&A: Dan Sandler, Veridox
Dan Sandler, founder of Veridox, explains the insurtech’s unconventional, community-focused approach to developing the AI-powered forensic document and image manipulation analysis platform.
Government admits motor taskforce suggestions ‘unlikely to reduce premiums’
The findings of the government’s Motor Insurance Taskforce have been published today (10 December), outlining its suggestions on how to bring motor premiums down.
Entries open for the 2026 British Insurance Awards
We can’t quite believe it’s come round so quickly – the 2026 British Insurance Awards are now open for entries.
Dual moves to insure developers’ biodiversity liabilities
The UK could act as a proving ground for insuring ‘natural capital’, Dual’s Simon White has said following the MGA’s launch of a product designed to help developers meet biodiversity net gain obligations.
Tide names insurance business CEO
Insurance Post can reveal Dan McNally has been appointed senior vice president and CEO of Tide’s global insurance business.
How modern methods of construction are affecting insurers
As modern construction methods reshape UK property, Jon Thacker, chief commercial officer of Aon UK, explores how insurers can adapt to evolving risks, limited data and rising claims complexity while supporting safer, greener building.
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Avoiding a ‘compensation lottery’ from Court’s transgender ruling
The Supreme Court’s ruling that sex under the Equality Act means biological sex has left insurers uncertain over which Ogden tables to use for transgender claimants, which Tim Evershed discovers is raising fears of inconsistent compensation awards.
Aviva office targeted by ‘stop the chop’ protesters
Aviva’s London headquarters has been targeted by a protest from residents of Wivenhoe, Essex today (9 December) campaigning for the insurer to release evidence on its decision to fell two local trees, including a 150-year-old oak.
FCA trims insurance rules but pace criticised by market
The Financial Conduct Authority today (9 December) confirmed plans to simplify its insurance rules, but industry reaction suggests the changes don’t go far or fast enough.
Ripe plans to launch up to four new products in 2026
Ripe chief underwriting officer Sean Carney has revealed the digital MGA’s plans to launch up to four new products in 2026.