Search results
60 Seconds with... Health Shield’s Jacqui Carr
If Jacqui Carr, CEO at Health Shield Friendly Society, could be any fictional character, she would pick Inspector Gadget and her career highlight was stepping into her current top job.
ABI says Which?’s complaint evidence ‘doesn’t reflect reality’
Trade Voice: Chris Bose, director of general insurance and international at the Association of British Insurers, responds to concerns raised by Which? and sets out why practical, proportionate reforms are essential to strengthen trust in the market.
Lloyd’s probe deepens after Clement promotion cleared
Lloyd’s is believed to have widened a fresh investigation into top-level behaviour, just as a report emerged that October’s review of the London Market’s former CEO John Neal’s relationship with his former head of corporate affairs Rebekah Clement ruled it wasn’t inappropriate.
.jpg3613.webp)
Insurance in step with AI
At a recent webinar hosted by Insurance Post in association with Hyland, insurers explored how agentic AI could reshape underwriting, claims and fraud – and the challenges of keeping humans in the loop.
Blog: Preparing for complex winter travel claims
As winter sends UK travellers in search of sunshine, insurers are bracing for a rise in complex, long-haul travel claims.
Richard Tuplin to depart Everywhen
Everywhen’s CEO of insurance broking Richard Tuplin is set to depart the business, with CCO Phil Bayles set to oversee relationship broking.
Charges dropped over climate protesters’ Royal Exchange stunt
Two climate protesters have had all charges against them dismissed by the Crown Prosecution Service for lack of evidence after they climbed a 10-metre column at the Royal Exchange.
Diary of an Insurer: Liberty Specialty’s Henry Nelson
Henry Nelson, chief underwriting officer for the UK, Middle East and North Africa at Liberty Specialty Markets, balances strategy and encounters with US Presidents with early-morning family time, cycling and revisiting guitar bands.
NFU Mutual leads motor insurance market
NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences.
Admiral Business CEO joins Ecclesiastical
Ecclesiastical Insurance has appointed David Hockey as its new director of schemes and partnerships, replacing Chris Withers, who departed the business in November.
Clear Group’s Scottish expansion; Bridgehaven’s buy; B.P. Marsh’s CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Government seeking insight to develop autonomous vehicles framework
The government yesterday (4 December) published a call for evidence on developing the autonomous vehicle regulatory framework.
Regulators outline plans to grow UK mutuals sector
A package of measures aimed at accelerating the growth of the UK’s mutuals sector has been unveiled by the Financial Conduct Authority and Prudential Regulation Authority.
Penny Black’s Social Diary: Insurtech UK’s pizza; Clearspeed’s sunglasses
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Headlines I hope to see in 2026
Deputy Editor’s View: With the year drawing to a close, Scott McGee looks back at what he thinks are the main themes of 2025 and how they could develop in 2026.
Ecclesiastical claims approach under fire from abuse survivor
A sexual assault survivor has questioned why Ecclesiastical is refusing to pay a claim for a recent attack when a previous, similar claim he made was accepted and settled by the insurer more than a decade ago.
Intact’s Flynn to leave insurer after 16 years
Intact UK’s chief transformation director for commercial lines, Rob Flynn, is to leave the business at the end of the year.
Throwback Thursday: Insurers retreat from war risk cover
Insurance Post’s Throwback Thursday steps back in time to December 1985 to remind you what was going on this week in insurance history when airline terrorism saw insurers pulling away from war risk cover.
How MGAs are shaping the future of insurance
View from the Top: Kevin Morton, head of high net worth and personal lines partnerships at Zurich UK, explains why MGAs are set to remain a central pillar of the insurance market.
Q&A: Julian Roberts, WTW
As climate volatility disrupts long-established farming traditions, Julian Roberts, managing director of risk and analytics (alternative risk transfer solutions) at WTW, explains why parametric insurance could be the tool that helps farmers plus the wider agricultural supply chain build resilience.
FCA mandates vulnerable customer complaint reporting
The Financial Conduct Authority has introduced the requirement for firms to report complaints involving customers in vulnerable circumstances.
First Central to cut 160 Jobs
First Central is consulting on significantly reducing its workforce and outsourcing roles to its South African office in the new year, Insurance Post can reveal.
Broker calls narratives around cyber insurance availability ‘rubbish’
Narratives about public bodies such as local authorities being outside of cyber insurers’ appetites are outdated, according to Ed Ventham, director at specialist broker Assured.
Six insurance risks of employee attendance monitoring
With major employers starting to keep tabs on office attendance, Colin Ashworth, managing director of insurance operations at NFP, unpicks the potential claims that could arise from forcing more employees back into the workplace.
Why shipbuilding insurance is making waves in marine risk
Shipbuilding insurance, once a niche part of marine cover, is now expanding rapidly. Fiona Nicolson unpicks the complex projects, new technologies, and sustainability trends that are reshaping global ship construction and the risks insurers must navigate.
Domestic & General snapped up by US firm
Domestic & General has been acquired by US-based insurance company Asurion, with the deal expected to close in mid-2026.