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Underwriting

Big Interview: Michael Lee, First Central

Michael Lee, CEO of First Central sits down with Scott McGee to run through the company’s transformation over the last few years, why he won’t be rushed into growing the home and motor books, and the potential of new investment.

Diary of an Insurer: Aviva’s Katriona Cunningham

With teams based across Perth, Norwich, Sheffield, Belfast, and Maxim, near Glasgow, Katriona Cunningham, policy application fraud lead at Aviva, tends to travel a bit for work and also taxis her girls to gymnastics, tennis, and swimming.

Diary of an Insurer: Markel’s Nick Line

Nick Line, chief underwriting officer of Markel, empowers underwriters, put his coffee order in first thing through the Markel app on his phone, identifies pressing issues as chair of Inclusion at Lloyd’s and reads about developments in cosmology and…

Reputational risk of AI in insurance

Vanessa Chance, director of communications at SEC Newgate, shares how she has seen firsthand how a poorly managed artificial intelligence tool can do lasting damage to an insurance brand’s reputation and explores the need to have a crisis plan in place.

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