Underwriting
Blog: Why knowing your customer is critical for pet insurers
Rising costs and growing complaints are testing the UK pet insurance market like never before. In this blog, CRIF’s Sara Costantini explores how truly knowing customers and their pets can build trust, reduce risk and meet rising regulatory expectations.
Commercial motor pricing stabilised but capacity constraints remain
Price increases in the UK commercial motor market have subsided over the course of 2025, but capacity constraints remain in pockets, according to several brokers and providers that spoke to Post.
AI must automate required tasks to win underwriter adoption
Automating mandatory tasks is key to driving underwriter artificial intelligence tool uptake, according to Mosaic Insurance agency CEO Liam Jones.
Q&A: Amrit Santhirasenan, Hyperexponential
Amrit Santhirasenan, CEO and co-founder of Hyperexponential, discusses with Insurance Post the value of taking a stream – rather than sliver-based approach to AI product development and the big picture benefits that are likely to emerge from that.
From standardised to personalised – insurance’s data revolution
Today’s insurers can now craft bespoke coverage tailored to individual lifestyles, behaviours, and risk profiles, resulting in an insurance policy as unique as a consumer’s fingerprint. This blog sheds light on how the insurance data revolution is…
Zurich reveals ‘puzzle pieces’ approach to AI is paying off
Zurich Insurance is reaping the rewards of a modular “puzzle pieces” approach to artificial intelligence, according to Penny Jones, responsible AI lead at the insurer.
Spotlight: Unlocking ESG - the strategic advantage for insurance providers in the SME market
Insurance providers risk missing a strategic edge by underusing ESG in SME underwriting. This spotlight highlights how integrating ESG data can enable insurers to boost resilience insights, improve risk modelling, and achieve a competitive market…
QBE, HSB, Markel, Flock, Geo and NBS to address first Underwriting Forum
Secure your place at next week’s inaugral Underwriting Forum 2025 on Thursday 9 October at the NEC, Birmingham.
UK pet insurance costs highest in Europe
Pet owners in Britain are now the most likely in Europe to say their pet insurance costs are the highest they’ve ever been, as prices reach record highs. This content sheds light on feedback from pet insurance policyholders and why insurers should do…
Spotlight: Why it's time to recognise ESG as an SME resilience factor
Business information provider CRIF and Insurance Post sought to find out how insurers are working with SMEs on ESG, and whether ESG is beginning to influence risk assessment and rating. This spotlight highlights how the insurance industry can encourage…
Spotlight: The ESG opportunity - insurers as partners in SME resilience
Work around promoting ESG among SMEs in the UK is gathering momentum and the expectation is that, as knowledge grows, so will demand for both advice and tailored insurance. This spotlight sheds light on how insurers and brokers can play a pivotal role in…
Data, access & innovation: Shaping insurance’s next wave
In this episode of the TIA Talks Podcast, Kali Bagary, VP Business Development Africa & Nordics at Sapiens, Amogelang Kgaladi, Group Chief Actuary at Guardrisk and host, Jason Mizen delve into how data, access, and innovation are shaping the future of…
CII conference to examine how AI is reshaping insurance
“Artificial intelligence won’t replace your job, but someone who uses AI better than you will,” warns Artur Niemczewski, AI champion and former non-executive director of the Chartered Insurance Institute.
Pricing for the future: Does underwriting need a rethink?
Let’s start with a simple truth: the way we price and underwrite risk isn’t keeping up with the world we’re living in. A recent Sapiens Insights Session with Swiss Re explored what’s really changing (and what needs to change) in underwriting.
The state of the UK pet insurance market in 2025: Trends and what they mean for insurers
Pet insurance has moved decisively to become a vital component of the UK insurance landscape, yet the market faces challenges, from rising claims costs and complaints, to evolving consumer behaviour. This content sheds light on how pet insurance…
Infographic: Driving in London – where are traffic collisions most and least likely to occur?
The most dangerous areas of London to drive in have been revealed, with Enfield topping the list. Based on analytics produced by CRIF’s Traffic Exposure Score, this infographic highlights the areas where traffic collisions are most and least likely to…
The heart of ceded reinsurance: Why your calculation engine makes all the difference
When the stakes involve millions of pounds in potential recoverables, the sophistication of your reinsurance calculation engine is pivotal. This blog sheds light on the invisible powerhouse that separates robust reinsurance platforms from glorified data…
Sky-high car insurance driving millions of Brits to break the law
Millions of UK drivers admit to getting behind the wheel without insurance due to rising premiums. This article sheds light on the key findings from CRIF’s research and what steps the industry can take to ensure that drivers aren’t forced to choose…
Antares’s Thomas reveals secret to building underwriter belonging
James Thomas, head of specialty at Antares, highlighted key ways to foster belonging for underwriters on the 'Belonging through every chapter: supporting talent at every turn' panel at the Dive In festival.
ManyPets achieves profitability for the first time
Many Group, the parent company of ManyPets, has reported a profit of £6.25m for the year ending 31 March 2025, after posting a £33m loss in the previous year, Insurance Post can reveal.
Motor consolidation pushing providers to new lines
WTW has suggested the increased consolidation in the UK personal lines motor market has started pushing providers to widen their nets.
Big Interview: Mark Lomas, Lloyd’s
Mark Lomas, head of culture at Lloyd’s of London, reflects on the market’s diversity achievements so far, and where the work is far from done.
Diary of an Insurer: Hiscox’s Shali Vasudeva
Shali Vasudeva, group chief operations and technology officer at Hiscox, oversees areas including technology, data plus artificial intelligence, property services, procurement, and change management including improvements to the claims process.
Cyber insurers grapple with AI and automation risks
Insurers are rethinking how to underwrite cyber risks amid the rise of artificial intelligence and autonomous technologies, according to speakers at Insurance Post’s latest Underwriting Club debate.