Automation
Spotlight: Why we need risk management for everyone, not just the 2%
For over 200 years, the insurance industry has understood the benefits of risk management in reducing and controlling exposure. But in a world of emerging and evolving risks, the traditional way of making improvements through site surveys creates a…
Equipment breakdown cover ‘more of a necessity’ as tech advances
Andy Bazley, underwriting manager at HSB Engineering, has said awareness of equipment breakdown insurance needs to be ramped up as the reliance of technology develops.
How to axe insurance’s Old Boys’ Club
Analysis: Damisola Sulaiman examines the insurance industry’s efforts to dismantle its Old Boys’ Club culture, highlighting initiatives to promote diversity in recruitment, while exploring the challenges that remain in creating a truly inclusive…
Almost all claims handlers believe AI is creating fraudulent claims
94% of UK insurance claims handlers believe at least 5% of claims are being fraudulently created or altered using artificial intelligence.
Spotlight: Why insurance can’t afford to ignore RegTech
With growing regulatory demands, Zoë Parsons, marketing manager of REG Technologies, points out that RegTech is increasingly a necessity rather than a luxury for insurers.
Twenty firms face off for Lloyd’s Lab spots
The Lloyd’s Lab pitch day for its 13th cohort saw 20 firms go head-to-head for one of 10 spots in the market’s 10-week fast track programme for “fresh ideas” to challenge the insurance industry.
Applied now ‘more mature’ when dealing with AI
Anupam Gupta, chief product officer for Applied Systems, has said the company and wider market is more mature now when talking about artificial intelligence than it was a year ago.
How fraudsters’ fake documents and images are challenging insurers
Fraud trends have moved on since the pandemic and now insurers face the challenge of tricksters who generate fake documents and imaging, insurance professionals gathered at the Verisk Insurance Conference in London were told yesterday (5 September).
Lessons for insurers to learn from social media use of AI
Going head-to-head with artificial intelligence is pointless, according to Sarah Bateman, head of data and AI for Altus Consulting, who argues we need a blend of AI efficiency with human re-assurance to be successful.
Ardonagh buys broker; Compass offers beach hut cover; Minster Law’s hire
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Marsh’s carbon offering; Howden buys broker; Aventum’s AI assistant
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
BCIS green-lights time-saving rebuild cost platform
The Building Cost Information Service has green-lit a platform that uses automation to put together rebuild cost reports in seconds, Insurance Post can reveal.
Cuvva CEO on achieving profitability in a turbulent insurtech space
In its 2023 annual report, the car sharing insurtech revealed it was able to go from a £6m loss in 2022 to £3.8m adjusted profit in 2023.
Q&A: James Eveling, Woodgate & Clark
James Eveling, managing director of loss adjuster Woodgate & Clark, addresses the war for talent and discusses the firm’s growth plans plus its new claims system.
Ecclesiastical’s office professions product; Howden Re’s talent exchange; Ripe’s head of M&A
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aurora pushes automation envelope with commercial combined launch
Aurora has said that its data-driven algorithmic model has enabled it to launch its commercial combined offering with maximum limits well beyond the industry standard for digitally traded business.
How to become an underwriting trailblazer
Only 8% of insurers can consider themselves to be property and casualty underwriting trailblazers, according to a survey of the sector.
Human touch is essential for frictionless digital claims
As providers push ahead with end-to-end digital claims, Irene Davies-Foo, head of operations projects at loss adjusters Woodgate & Clark, considers the points in the process when human contact is required.
Digital claims: closing the loop from FNOL to settlement
Technology is transforming the ease and efficiency of the insurance claims process. But there’s still a balance to be found between light touch and human touch. Saxon East reports.
AI at intersection of insurance and behavioural science
Mark Huxley, non-executive chairman of BareRock, explains how artificial intelligence can help human insurers avoid cognitive overload and achieve something mighty.
Insurance market has rushed automation – survey
Many technology professionals at insurers and MGAs believe the market has rushed into automation, according to a survey by RDT Tech.
Axa and Zego reject generative AI for pricing
Axa and Zego have ruled out using generative artificial intelligence for pricing due to compliance concerns.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
How AI can place insurers in the green lane
Bill Brower, senior vice-president of global industry relations and claims sales at Solera, explains how artificial intelligence will be pivotal in moving the needle on insurer's environmental, social and governance goals.