Artificial intelligence (AI)
Allianz GenAI tool saves 135 days of underwriter time in a year
Allianz has rolled out a generative AI underwriter guidance tool, which has saved underwriters an estimated 65,000 minutes or 135 working days of information gathering since its pilot in September.
Lloyd’s deploys AI tool for performance management
Lloyd’s of London is using an artificial intelligence tool for evidence-based performance management.
21 insurtechs compete for a place in Lloyd’s Lab cohort 15
Lloyd’s Lab conducted a pitch day for its 15th cohort on Tuesday (9 September), which saw 21 firms face off for one of the 10 spots in the 10-week accelerator programme.
AI agents could join insurance workforce within next three years
Erez Barak, chief technology officer at insurtech Earnix, has told Insurance Post artificial intelligence agents could join the insurance workforce in the next “12 to 36 months.”
Fraudsters using AI ‘next great threat’ to insurance industry
Generative artificial intelligence in the hands of fraudsters has the potential to be a huge threat, but the industry must fight fire with fire, delegates have heard.
Will AI make brokers more efficient or less relevant?
Trade Voice: Stefan Daines, broking director at Daines Kapp and member of the CII Community Broking Board, looks at how artificial intelligence can help brokers and the practical steps they take.
Claims costs calm but tech gaps persist for brokers
A majority of brokers are still reporting rising claims costs, but fewer say costs went up this quarter than a year ago, according to Direct Commercial’s latest Broker Barometer.
Diary of an Insurer: Brokerbility’s Jason Beach
Jason Beach, operations and markets manager at Brokerbility, juggles planning, meetings, relationship management, and strategic thinking with learning from his peers at Warwick University.
Why Kafka-length insurance policies need to go
Editor’s View: Fresh from a summer break, Emma Ann Hughes returns to an inbox brimming with industry news and a stark reminder from Fairer Finance that, two years on from Consumer Duty, insurance documents remain as impenetrable as a Kafka novel.
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Q&A: Jeff Heine, Novidea
Jeff Heine, chief revenue officer at Novidea, tells Insurance Post how the firm plans to be a market leader globally through its data-driven end-to-end platform and the way clients can harness Novidea to drive artificial intelligence development.
Is the pet insurance market delivering fair value?
As vet bills increase and complaints grow, Sam Barrett explores how the pet insurance sector is responding to consumer confusion, cover gaps, and cost pressures.
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Big Interview: Andrew McMellin, Markel
Andrew McMellin, president of Markel International, sits down with Harry Curtis to talk about the insurer’s plans to hit $5bn premium by 2030, rebalance its portfolio, and how it’s using AI to turn the distribution chain on its head.
60 Seconds With... Verisk’s Richard Reggel
Richard Reggel, chief commercial officer of Verisk SBS, talks golf, cassette tapes, pillow struggles, and why saying yes more often than not helps the right opportunities in life arise.
Diary of an Insurer: Charles Taylor’s Jeremy Stevens
Jeremy Stevens, head of EMEA business at Charles Taylor InsureTech, keeps running up and down Crystal Palace’s hill, briefs the team on new client projects across the globe, and gets home in time to finish reading Fantastic Mr Fox with his daughter.
Home Protect ready to roll out AI-powered claims system
Home Protect is getting ready to launch a fraud detection and claims settlement system in September that chief technology officer Dan Huddart has called a “genuine game changer” for insurance.
Q&A: Testudo’s George Lewin-Smith
George Lewin-Smith, CEO and co-founder of Testudo, shares his pioneering work to create a new category of insurance purpose-built for the generative artificial intelligence era by using real-time litigation data and working with Lloyd’s.
Tomorrow’s World: Product Development
As customer expectations shift and data becomes more powerful, the latest episode of Insurance Post’s Tomorrow’s World series reveals how insurers are rethinking how products are developed to stay relevant and future-ready.
Preventing burnout in customer-facing insurance roles
Rahul Kumar, vice president and general manager of financial services and insurance of software company Talkdesk, explains how artificial intelligence-powered tools can reduce burnout, ease workloads, and empower frontline insurance staff to better serve…
Q&A: Richard Hartley, Cytora
Richard Hartley, co-founder and CEO of Cytora, discusses with Insurance Post how agentic artificial intelligence has bolstered the firm’s risk digitisation platform and the potential he sees for its impact in the industry as a whole.
Brace yourself: Modernising the London market has just begun
Trade Voice: Joe Brace, the Lloyd's Market Association’s operations director, calls for shared standards, more collaboration and experimentation with data and artificial intelligence to move the market forward.
60 Seconds With… Charles Taylor’s Izabela Mielko
Izabela Mielko, client consultant EMEA at Charles Taylor InsureTech, shares her debut as an extra in Elton John’s Rocketman film and explains why – if she had it her way – she would be living life in the 1920s.
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Aviva-backed AI broker raises £950K
Artificial intelligence-native insurance broking platform Meshed has raised £950,000 in a pre-seed fundraise.
How to use AI in insurance responsibly and ethically
View from the Top: Paul Hollands, Axa UK’s chief data and analytics officer, gives an overview of the guardrails and guiding principles the insurer has put in place as it embraces artificial intelligence.
Q&A: Julian Schoemig, Diesta
Julian Schoemig, CEO and co-founder of Diesta, discusses the challenges with insurance premium payment processing and how he has set up the processing platform for insurers and brokers to fundamentally shift the current landscape.