Artificial intelligence (AI)
Zurich targeting 30% SME growth in 2025
Nikki Lidster, head of SME and trading at Zurich UK, has revealed the insurer is targeting 30% GWP growth in its SME business in 2025.
Aviva and CyberCube track cyber attackers’ behaviour
Aviva and CyberCube are using artificial intelligence to map the behaviour of cyber threat actors and identify what businesses could soon be attacked.
AI will have a greater role to play in claims despite initial hesitancy
While the insurance sector has reservations about artificial intelligence being used to decline claims and determine liability, the technology is going to have a greater role to play in claims, including larger ones.
Ardonagh’s rebrand; Google Cloud’s expansion; Insure Your Paws’ product
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
‘Don’t preach to us’, pleads Pen CEO
The key to a productive capacity partnership is allowing the MGA the freedom to act independently, delegates at the British Insurance Brokers’ Association’s conference heard.
Q&A: Andy Hutchinson, Turvi
Andy Hutchinson, chief revenue officer of Turvi, explains how the Crawford & Company-owned insurtech is using artificial intelligence to help insurers address under-resourced aspects of their claims management processes.
AI and MGAs have role to play in new era for insurance broking
Artificial intelligence will not replace advisors but will add to decision-making, while managing general agents will continue to become more and more relevant to brokers, delegates at the British Insurance Brokers’ Association’s conference heard today.
Hiscox warns how tech insurance bubble could burst
Hiscox’s head of technology, Adam Atkins, has warned that the influx of new competition into the market could lead to another event which would see many exits in the sector.
Rising mobile phone attachment drives SquareTrade product expansion
SquareTrade is developing products over the next two years to address the coming shift in the nature of mobile phone protection, and plans to announce developments over the next six to 12 months.
Only one fifth of brokers utilising artificial intelligence
Research from OpenGI has revealed that 80% of insurance brokers have yet to implement any form of AI into their business.
Big Interview: Rob Schimek, Bolttech
Rob Schimek, founder and group CEO of insurtech Bolttech, reveals “the problem” with general insurance and outlines how he intends to solve it by embedding cover into an array of different industries.
Jeff Radke, Accelerant
Jeff Radke is using his nearly 30 years’ experience in insurance to replatform the industry and reimagine how risk is exchanged.
Paul Lofkin, Crawford
With more than 20 years’ experience in the insurance sector, Crawford’s president for the UK and Ireland Paul Lofkin has a proven track record of driving strategic growth, encouraging innovation, and delivering effective results across the claims value…
Aki Hussain, Hiscox
Aki Hussain, CEO of Hiscox Group, has accelerated innovation and created an inclusive culture to keep the insurance business in pole position in the market.
David Howden, Howden Group
David Howden’s 30th year as founder and chief executive of Howden Group “proved to be one to remember”, with Howden managing to break the £3bn revenue barrier.
Brokers push for more tech and faster service from insurers
Aviva’s latest broker barometer has revealed that ‘greater use of digital tech’ is at the top of the list of improvements to insurer service.
Sedgwick launches L&D service for insurance clients
Sedgwick has this morning (12 May) launched a new unit of the business, offering learning and development solutions to insurance and corporate clients across the UK, Insurance Post can reveal.
NordVPN’s cyber cover; DCL’s truck product; Consilium’s claims chief
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Cyber claims decrease following 2023 spike
Research from Marsh has revealed that UK cyber claims decreased by 20% in 2024 following a spike in 2023.
Insurtech funding bounces back with 90% uptick
Global insurtech funding surged 90.2% quarter-on-quarter to $1.31bn (£979m), according to the Gallagher Re's Global Insurtech report for Q1 2025.
Watch Esure, NFU Mutual and Zurich discuss the value of better customer insights
Insurance companies continually strive to cross-sell to existing customers, but few manage to achieve even an average of two products/services per person across their entire book.
How IT innovation is affecting insurance brokers
As thousands pack their bags for next week’s British Insurance Brokers’ Association conference in Manchester, Tom Luckham explores the ongoing reinvention of insurance distribution and the different challenges as well as opportunities this new era…
Ageas unifies customer records using LexisNexis tech
Ageas has partnered with LexisNexis to take policyholder data across all platforms and collate it down to a single identity for each customer.
Big Interview: Drazen Jaksic, Zurich UK
Drazen Jaksic, CEO of Zurich UK, is ambitious and likes a challenge, but he won’t be slashing the price of the provider’s general insurance policies anytime soon to swiftly grow the business.