Travel insurance
60 Seconds With... ITIC’s Mark Brattman
Whether he’s channelling Father Christmas for professionals in a pickle or negotiating with insurers over coffee, Mark Brattman, claims director at ITIC, brings wit, wisdom, and a touch of Jean-Luc Picard to the world of claims handling.
Contrasts show among travel insurance premiums
Travel insurance premiums showed striking contrasts between summer 2025 and summer 2024, according to analysis from Pearson Ham Group.
Should insurers fear Which? super complaint?
Content Director’s View: On the back of the Which? super complaint relating to travel and home insurance, content director Jonathan Swift mulls what the potential outcomes might be and whether it will have as wide an impact as the dual pricing…
Insurers should turn to YouTube to demonstrate value
Insurance firms should utilise social media platforms such as YouTube to demonstrate value to customers, delegates at the Defaqto conference have heard.
Which? makes super-complaint against FCA over insurance failings
Which? has issued a super-complaint to the Financial Conduct Authority, accusing the regulator of failing to tackle persistent problems in the home and travel insurance markets.
Ditch ‘pre-existing condition’ terminology to fight travel insurance pain point
The industry should leave behind the term ‘pre-existing condition’ in order to lessen the rate of under-declaration in medical screenings, delegates have heard.
TifGroup looks to rival Verisk with Protectif screening tool
TifGroup has opened up its medical screening tool, Protectif, to the wider travel insurance market as it looks to challenge Verisk and take a “piece of the pie”, Insurance Post can reveal.
Why Kafka-length insurance policies need to go
Editor’s View: Fresh from a summer break, Emma Ann Hughes returns to an inbox brimming with industry news and a stark reminder from Fairer Finance that, two years on from Consumer Duty, insurance documents remain as impenetrable as a Kafka novel.
Travel insurance satisfaction increases but trust takes a hit
Despite rising customer satisfaction, Millie Ridley, researcher at Fairer Finance, shares the consumer group's data shows trust in travel insurance is falling, with gaps in transparency and clarity still causing concern.
How extreme weather is transforming caravan insurance
As British summertime weather can now range from heatwaves and droughts to intense thunderstorms and floods, Emma Ann Hughes examines how caravan insurance has had to adapt to climate extremes.
Defaqto reveals top car, home, travel and pet insurers
Aviva, Halifax, Coverwise and Sainsbury’s Bank have been named by Defaqto as the top providers for 2025 to 2026 across the four major personal lines of insurance.
FCA admits profiteering didn’t push up insurance prices
The Financial Conduct Authority has acknowledged the recent surge in motor insurance premiums was driven primarily by external cost pressures rather than excessive profiteering by insurers.
Tesco names insurance CEO after split from bank
Tesco has named Craig Bundell as CEO of Tesco Insurance and Money Services, following its split with Tesco Bank.
How Covid contracted the travel insurance market
Covid caused some travel insurers to beat a hasty retreat from the market but those that remain have changed the level of cover provided by policies as holidaymakers headed off again, according to Anna-Marie Duthie, insight consultant for general…
Staysure doubling down on aggregator growth
Staysure’s chief growth officer, Simon McCulloch, has described how the travel insurance provider is investing heavily in price comparison sites, as well as relaunching its own.
Co-op expands travel cover and calls on industry to take note
Ellis German, head of travel insurance at Co-op Insurance, has said that, following Co-op's expansion of travel coverage to customers awaiting medical diagnoses, he hopes others in the industry will think more about accessibility.
A giant leap forward for bancassurance
What steps banks and insurance companies are taking today to offer cover in fresh ways, plus the giant leaps being taken to reshape bancassurance sooner rather than later, is investigated by Emma Ann Hughes.
Air India crash claim could reach around £150m
The fatal crash of Air India flight AI171 on Thursday (12 June) is expected to cost the insurance industry more than $200m (£147.2m), more than the direct written premium for aviation in India, according to analysts GlobalData.
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Weightman’s AI tool; Markel’s insurtech product; NFL player promoted
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
ManyPets overhauls product range
ManyPets has unveiled an entirely new range of insurance, which the provider says is its “biggest change to insurance plans since it launched pet insurance in 2017”.
Carrying on caravanning – courtesy of insurance
In the latest Insurance Post Podcast, Kevin Minnear, head of underwriting at Compass, and Dan Dawson, head of underwriting at Ripe, share what insurers are doing to help caravan and motorhome owners protect their home-on-wheels.
FCA handed 170,000-strong petition to fix insurance failings
Rocio Concha, director of policy and advocacy at Which?, explains why she went to the Financial Conduct Authority’s offices today and handed in a petition, signed by more than 170,000 people, calling on the regulator to get a stronger grip of a market…
Big Interview: Rob Schimek, Bolttech
Rob Schimek, founder and group CEO of insurtech Bolttech, reveals “the problem” with general insurance and outlines how he intends to solve it by embedding cover into an array of different industries.