60 Seconds With... ITIC’s Mark Brattman
Whether he’s channelling Father Christmas for professionals in a pickle or negotiating with insurers over coffee, Mark Brattman, claims director at ITIC, brings wit, wisdom, and a touch of Jean-Luc Picard to the world of claims handling.
Explain your job to a five-year-old.
I am like Father Christmas for people who have made errors. I see if they have been good or bad, and if they have been good, I help
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