Technology
Experts weigh up AI threats and opportunities within fraud
At Insurance Post’s Claims and Underwriting Clubs last week, experts discussed how fraudsters are increasingly exploiting artificial intelligence while insurers are also using the technology to fight back.
Diary of an Insurer: Hiscox’s Shali Vasudeva
Shali Vasudeva, group chief operations and technology officer at Hiscox, oversees areas including technology, data plus artificial intelligence, property services, procurement, and change management including improvements to the claims process.
Allianz GenAI tool saves 135 days of underwriter time in a year
Allianz has rolled out a generative AI underwriter guidance tool, which has saved underwriters an estimated 65,000 minutes or 135 working days of information gathering since its pilot in September.
Lloyd’s deploys AI tool for performance management
Lloyd’s of London is using an artificial intelligence tool for evidence-based performance management.
21 insurtechs compete for a place in Lloyd’s Lab cohort 15
Lloyd’s Lab conducted a pitch day for its 15th cohort on Tuesday (9 September), which saw 21 firms face off for one of the 10 spots in the 10-week accelerator programme.
AI agents could join insurance workforce within next three years
Erez Barak, chief technology officer at insurtech Earnix, has told Insurance Post artificial intelligence agents could join the insurance workforce in the next “12 to 36 months.”
Will AI make brokers more efficient or less relevant?
Trade Voice: Stefan Daines, broking director at Daines Kapp and member of the CII Community Broking Board, looks at how artificial intelligence can help brokers and the practical steps they take.
Pricing for the future: Equipping underwriters to tackle risk in a changing world
In an era of escalating climate risks and rapidly evolving market demands, traditional underwriting models are being pushed to their limits. In this webinar, Swiss Re and Sapiens explore how advanced technologies are enabling more accurate, forward…
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Q&A: Jeff Heine, Novidea
Jeff Heine, chief revenue officer at Novidea, tells Insurance Post how the firm plans to be a market leader globally through its data-driven end-to-end platform and the way clients can harness Novidea to drive artificial intelligence development.
Solving insurance challenges the agile way
More insurers are turning to agile, AI-powered platforms to automate the grunt work, connect the dots, and move at the speed their customers expect. This podcast explores how insurers can solve insurance challenges the agile way and how SaaS platforms…
60 Seconds With... Verisk’s Richard Reggel
Richard Reggel, chief commercial officer of Verisk SBS, talks golf, cassette tapes, pillow struggles, and why saying yes more often than not helps the right opportunities in life arise.
Diary of an Insurer: Charles Taylor’s Jeremy Stevens
Jeremy Stevens, head of EMEA business at Charles Taylor InsureTech, keeps running up and down Crystal Palace’s hill, briefs the team on new client projects across the globe, and gets home in time to finish reading Fantastic Mr Fox with his daughter.
Home Protect ready to roll out AI-powered claims system
Home Protect is getting ready to launch a fraud detection and claims settlement system in September that chief technology officer Dan Huddart has called a “genuine game changer” for insurance.
Q&A: Testudo’s George Lewin-Smith
George Lewin-Smith, CEO and co-founder of Testudo, shares his pioneering work to create a new category of insurance purpose-built for the generative artificial intelligence era by using real-time litigation data and working with Lloyd’s.
Throwback Thursday: Computer warning; Sedgwick’s expansion
Insurance Post’s Throwback Thursday steps back in time to August 1975 to remind you what was going on this week in insurance history when concerns were raised about reliance on computers and Sedgwick was opening offices in the world’s “developing areas”.
Preventing burnout in customer-facing insurance roles
Rahul Kumar, vice president and general manager of financial services and insurance of software company Talkdesk, explains how artificial intelligence-powered tools can reduce burnout, ease workloads, and empower frontline insurance staff to better serve…
Q&A: Richard Hartley, Cytora
Richard Hartley, co-founder and CEO of Cytora, discusses with Insurance Post how agentic artificial intelligence has bolstered the firm’s risk digitisation platform and the potential he sees for its impact in the industry as a whole.
Brace yourself: Modernising the London market has just begun
Trade Voice: Joe Brace, the Lloyd's Market Association’s operations director, calls for shared standards, more collaboration and experimentation with data and artificial intelligence to move the market forward.
Big Interview: Angus Eaton, Motor Insurers’ Bureau
After pledging to end uninsured driving, Motor Insurers’ Bureau CEO Angus Eaton speaks to Scott McGee about how the goal will be achieved—and the wider ambitions of the bureau’s five-year strategy.
60 Seconds With… Charles Taylor’s Izabela Mielko
Izabela Mielko, client consultant EMEA at Charles Taylor InsureTech, shares her debut as an extra in Elton John’s Rocketman film and explains why – if she had it her way – she would be living life in the 1920s.
Two in five insurers say tech platforms miss the mark
Insurers and MGAs see digital platforms as vital to their operations, yet some remain frustrated with their technology's ability to deliver, according to research from Covernet.
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Aviva-backed AI broker raises £950K
Artificial intelligence-native insurance broking platform Meshed has raised £950,000 in a pre-seed fundraise.
Ex-LEI chief Attia insists new MGA Elevate isn’t Das 2.0
Two former Das UK bosses have teamed up to launch full-stack consumer-focused managing general agent Elevate Specialty, Insurance Post can reveal.
How to use AI in insurance responsibly and ethically
View from the Top: Paul Hollands, Axa UK’s chief data and analytics officer, gives an overview of the guardrails and guiding principles the insurer has put in place as it embraces artificial intelligence.