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Diary of an Insurer: RSA’s Becky Henry

Becky Henry, commercial lines trading and operations director at RSA, likes to be on site as much as possible in order to offer one proposition, one face to market, and one commercial lines team and races to get her daughter to dance class.

Q&A: Adrien Lebègue, Peak3

Adrien Lebègue, CEO of EMEA at Peak3, outlines how his platform works and plans to deepen his penetration of the UK by expanding it to cover commercial lines.

Big Interview: Drazen Jaksic, Zurich UK

Drazen Jaksic, CEO of Zurich UK, is ambitious and likes a challenge, but he won’t be slashing the price of the provider’s general insurance policies anytime soon to swiftly grow the business.

Diary of an Insurer: QBE’s Janine Bowler

Janine Bowler, senior account manager at QBE, enjoys cups of tea, sometimes a biscuit, a few laughs and plenty of trading with brokers while also squeezing in horse riding, rousing her son and looking forward to lighter nights for BBQs with friends.

Diary of an Insurer: Rokstone’s Jimmy Heaton

Jimmy Heaton, head of international directors and officers and financial institutions at MGA Rokstone, highlights the importance of sustainable underwriting, professional development, and maintaining a constant dialogue with partners, while pursuing his…

Rachel Lam named interim ombudsman MD

Rachel Lam is now interim managing ombudsman director of the Financial Ombudsman Service, as Jenny Simmonds and James Dipple-Johnstone temporarily step into the shoes of Abby Thomas.

Diary of an Insurer: Esure’s Charlotte Fielding

Esure’s head of home and strategic planning Charlotte Fielding reviews customer feedback, regulatory changes, and market trends to help shape her team's priorities, and is kept entertained by her Cavapoo puppy, Sir Bobby Charlton.

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