Zurich Insurance
Zurich’s fleet change; Ariel Re’s syndicate; Applied’s purchase
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Samantha Owen, Zurich Community Trust
Samantha Owen, interim head of Zurich’s independent charitable arm in the UK Zurich Community Trust, discusses the various elements of the trust’s work and how it is likely to evolve over the coming years.
Spotlight: The ESG opportunity: insurers as partners in SME resilience
Insurers and brokers look set to play a pivotal role in ESG education and risk management – and potentially, there is a role for more specialist products and incentives to reward firms that demonstrate best practice, writes Rachel Gordon.
Zurich growth not enough despite new business surge
Zurich saw new business for its UK regional business increase 20% in the first half of the year, but the insurer’s head of retail commercial Morgan Lyons believes it can boost that further, despite competitive market conditions.
Q&A: Georgina Davis, Zurich UK
Georgina Davis, head of regional market for Midlands, South West and Wales at Zurich, speaks to Insurance Post about Club Blue’s progress, enhancing diversity in the industry, and the insurer’s partnership with Teach First.
Tomorrow’s World: Distributing Insurance
How digital channels, embedded insurance, and data-driven personalisation are redefining the way customers buy insurance, is the topic of Insurance Post's latest episode of Tomorrow’s World about the future of distribution.
Aviva and Zurich highlight inadequacy of UK climate action
Aviva and Zurich Resilience Solutions, as part of the Green Alliance Adaptation Taskforce, have concluded that 65% of UK actions to address the biggest climate risks are currently inadequate.
Best Insurance Employers to work for in 2025 revealed
Zego and Konsileo are the UK’s best large and small to medium-sized insurance respectively to work for, according to Insurance Post’s Best Insurance Employers survey.
Industry welcomes launch of captives regime
The insurance industry has welcomed the Chancellor’s announcement launching a captives regime in the UK.
Zurich rebrands tradespeople offering to include homeworkers
The scope of Zurich’s trades and professions product has been broadened to include home workers, Insurance Post can reveal.
British Insurance Awards 2025 winners revealed
Aviva was crowned General Insurer of the Year and Airmic CEO Julia Graham, pictured, took home the Achievement Award at the 2025 British Insurance Awards last night (9 July).
Sky and Zurich to part ways
Sky Protect is moving to a panel structure as its partnership with Zurich enters run-off, Insurance Post has learnt.
Zurich seeks consistent guidance at lift safety summit
Zurich Engineering is joining forces with a host of major players in lift and escalator safety to push for consistent and standardise reporting to reduce the number of people who get stuck in lifts every year.
Court blasts Zurich’s ‘extraordinary’ behaviour
A High Court judge has slammed Zurich for its handling of a high-net-worth home insurance claim and ordered the insurer to pay almost £90,000 in costs.
Zurich to deploy agentic AI property claims system
Zurich Group is set to take its agentic artificial intelligence application for property claims into production later this year.
Students warn class barriers remain despite insurance diversity push
Students from the Sixth Form College Farnborough have shared that while diverse early careers programmes are helpful, certain barriers to gaining insurance careers persist due to classism.
Claims and Fraud Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 Insurance Post Claims and Fraud Awards.
Spotlight: Can GenAI fix insurance claims headaches?
Generative AI emerges as a promising solution for claims processing, enhancing efficiency and customer experience amid rising volumes and operational challenges. Chris Marshall reports.
Five takeaways from webinar on using data to improve customer loyalty
In a recent webinar hosted by Insurance Post in association with Hyland, industry leaders shared strategies for using data to improve customer insight, retention and cross-selling.
Axa is winning race to adopt AI at scale
Axa has emerged as the global front-runner in artificial intelligence adoption, according to the inaugural Evident AI Index for Insurance.
Insurance risks of Labour’s housebuilding plans
The latest Insurance Post Podcast covers the insurance implications of Labour’s pledge to build 1.5 million new homes in five years – a target that raises major questions around construction safety, cost inflation, and long-term resilience.
Aon using AI to identify insurer breaking points
Aon UK CEO Jane Kielty has revealed the broker is using artificial intelligence to identify points in the negotiation process where it may be able to extract more favourable terms from insurers.
Applied Systems significantly scales back UK operations
Applied Systems has confirmed the move to pull back its UK operations, by removing its Epic product from the market.
Questions raised by insurers’ lopsided AI investments
Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode…