Personal
More women in top jobs narrows gender pay gaps in insurance
Insurers with more women in top-paying roles report far smaller gender pay gaps, proving representation – not just equal pay policies – is the strongest lever for lasting progress, a data analysis produced by Michael Stefan, partner at executive…
Aviva’s DLG takeover: Why social media can’t be an afterthought
After Aviva completed its £3.7bn takeover of Direct Line, Adam Biddle, CEO of marketing agency Gh0st, explores why social media visibility is critical when financial brands merge.
Diversity and Inclusion In Insurance Awards 2025 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2025 Diversity and Inclusion In Insurance Awards.
TifGroup looks to rival Verisk with Protectif screening tool
TifGroup has opened up its medical screening tool, Protectif, to the wider travel insurance market as it looks to challenge Verisk and take a “piece of the pie”, Insurance Post can reveal.
Unum UK enters health cash plan market
Unum UK has entered the health cash plan market, with Mark Till, CEO of Unum UK, revealing the insurer intends to become a top three provider.
Throwback Thursday: Lit streets and radar reflections
Insurance Post’s Throwback Thursday steps back in time to September 1945 to remind you what was going on this week in insurance history when burglary insurance providers had their hopes raised by lit streets.
Is the pet insurance market delivering fair value?
As vet bills increase and complaints grow, Sam Barrett explores how the pet insurance sector is responding to consumer confusion, cover gaps, and cost pressures.
Hastings Direct and HF bring down car hire scam
Hastings Direct, backed by legal advisers HF, has dealt a blow to an elaborate scam orchestrated by Arrow Car Hire UK London.
ABI gears up for winter storm season
Trade Voice: Mark Shepherd, head of general insurance policy at the Association of British Insurers, sets out how greater resilience and understanding can help customers weather stormy weather.
Travel insurance satisfaction increases but trust takes a hit
Despite rising customer satisfaction, Millie Ridley, researcher at Fairer Finance, shares the consumer group's data shows trust in travel insurance is falling, with gaps in transparency and clarity still causing concern.
Home Protect ready to roll out AI-powered claims system
Home Protect is getting ready to launch a fraud detection and claims settlement system in September that chief technology officer Dan Huddart has called a “genuine game changer” for insurance.
Tomorrow’s World: Product Development
As customer expectations shift and data becomes more powerful, the latest episode of Insurance Post’s Tomorrow’s World series reveals how insurers are rethinking how products are developed to stay relevant and future-ready.
FCA lets insurers lead as consumer protections weaken
The Association of Consumer Support Organisations’ director Matthew Maxwell Scott argues the Financial Conduct Authority's recent reports echo the Association of British Insurers' 18-month-old roadmap, risking consumer protections and repeating the…
Questioning the math behind FCA’s insurance price defence
The Financial Conduct Authority cites cost pressures, rather than profiteering, for motor insurance premium hikes but with record profits and low claims ratios, compliance consultant Branko Bjelobaba asks is that the full story?
UK pet insurance viewed as most expensive in Europe
39% of UK pet insurance customers now say their costs are the highest they’ve ever been, more than double the European average, according to data from Crif.
Court decision creates transgender PI ‘compensation lottery’
Minster Law has warned that the recent Supreme Court ruling on the definition of sex in the Equality Act has created uncertainty for personal injury compensation calculations for transgender claimants, which could result in award differences of up to six…
Throwback Thursday: Insurance levy for smokers
Insurance Post’s Throwback Thursday steps back in time to August 1975 to remind you what was going on this week in insurance history when a report recommended smokers cough up for cover.
Admiral launches branded body shop to master new vehicle tech
Admiral has put its name on a new repair centre in Manchester, which it says will be a testbed for trialling new technologies and processes.
Tomorrow’s World: Pricing Practices
With data capabilities, artificial intelligence and real-time analytics continuing to evolve, the latest episode of Insurance Post’s Tomorrow’s World series explores the growing pressure insurers face to make pricing more sophisticated, transparent, and…
Is personal cyber insurance at an inflection point?
In the aftermath of cyber attacks on supermarket chains, Marcel Le Gouais finds the industry still needs to enhance consumers’ understanding of the value of personal cyber cover.
Big Interview: Angus Eaton, Motor Insurers’ Bureau
After pledging to end uninsured driving, Motor Insurers’ Bureau CEO Angus Eaton speaks to Scott McGee about how the goal will be achieved—and the wider ambitions of the bureau’s five-year strategy.
Ex-LEI chief Attia insists new MGA Elevate isn’t Das 2.0
Two former Das UK bosses have teamed up to launch full-stack consumer-focused managing general agent Elevate Specialty, Insurance Post can reveal.
Allianz commits to EV fleet transition by 2030
Allianz UK has committed to transition to an electric vehicle fleet by the end of 2030.
Aviva’s Storah flags quick wins with Direct Line
Jason Storah, Aviva’s UK and Ireland general insurance CEO, has outlined early operational wins from the Direct Line takeover, and shared his growth plan for personal, commercial and specialty lines for the latter half of 2025.