Hiscox
Is insurer service really that bad?
News Editor View: After comments from Jensten’s Alistair Hardie earlier this week saying no insurer gets service right and that we should “rip up the service rule book and start again”, Scott McGee asks: Is it really that bad?
Is premium finance still a tax on the poor?
News Editor’s View: Scott McGee considers whether recent steps taken by trade bodies to address premium finance will reassure the Financial Conduct Authority that this payment method is no longer a ‘tax on being poor’ that needs to be tackled.
Insurers face margin crush unless premiums are hiked
Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.
Protesters target Biba conference with street theatre
Greater Manchester Stop EACOP coalition chose to protest at the British Insurance Broker’s Association conference because the insurance industry is the “Achilles’ heel” of the fossil fuel projects it is campaigning against, according to member Martin…
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.
Aki Hussain, Hiscox
Aki Hussain joined Hiscox in 2016 as chief financial officer for the Hiscox Group, before becoming group CEO in January 2022.
Nigel Walsh, Google Cloud
The number of deals insurers have been making with Google Cloud to finally deliver that seamless, personalised insurance experience that customers used to shopping via Amazon and streaming films via Netflix is ramping up.
Former colleagues pay tribute to David Sweeney
Former colleagues of ex-Hiscox, Sterling and Brightside manager David Sweeney have paid tribute to him after he sadly passed away at the end of last month.
Big Interview: Jon Dye, Hiscox
Jon Dye, CEO of Hiscox UK, sits down with Harry Curtis to discuss the business’s growth prospects, its ongoing digital trading efforts and new look C-suite.
Q&A: Carmen Powell, ISC Group
Carmen Powell, interim managing director of ISC Group, explains how she intends to expand the women’s insurance network’s reach over the next six months as well as tackle Sexism in the City.
Tesco’s pet partnership; Hiscox’s poetry; Biba’s compliance lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
British Insurance Technology Awards shortlist 2024 announced
Today Insurance Post can reveal the shortlist for the 2024 British Insurance Technology Awards.
Big Interview: Nick Turner, NFU Mutual
Nick Turner, group CEO of NFU Mutual, sits down with Harry Curtis to explain the insurer's growth ambitions, what it's like running a mutual, and how it serves rural communities.
Hiscox sets sights on 5%-15% retail growth after subdued 2023
Hiscox is aiming to grow its UK retail business by 5% to 15% in 2024, after new business growth in 2023 fell “below management expectations”.
Aviva and Howden partner; Ecclesiastical’s Cockrem to retire; Eurochange to launch travel insurance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Campaigners unleash ‘digital mayhem’ on insurers
Three insurance firms have been digitally targeted by climate activists over their refusal to rule out support for fossil fuel projects.
RSA’s Frost named COO for Hiscox UK
Hiscox has appointed RSA’s mid-market managing director Cath Frost as UK chief operating officer, effective from 15 April.
RSA to be ‘number one’ in commercial lines by end of 2025
RSA will be the best commercial lines and specialty insurance company by the end of 2025, according to Ken Norgrove, the provider’s CEO.
Admiral partners with Google Cloud for new products
Admiral has struck a deal with Google Cloud, which will see the technology giant host the provider’s policy management and billing platforms plus use generative artificial intelligence to produce new products and services.
Q&A: Alina Jipa, RSA
RSA’s chief of staff, Alina Jipa, shares ways to tackle insurance’s boring image and improve the sector’s career path.
Hiscox CEO highlights what’s next after Google collaboration
Hiscox’s London Market CEO shares why responsible tech development was paramount, and when the firm will roll out its AI underwriting model across the wider industry.
New year, new shape of the City for insurers
As Lloyd’s stays put in Lime Street and Aviva kicks off 2024 in a new City HQ, Emma Ann Hughes examines how insurers are reshaping the square footage they occupy in the Square Mile.
Most-read insurance stories in 2023 revealed
Like Cher, Insurance Post is turning back time to remember the industry Consumer Duty’s efforts, business interruption cases continuing to rumble on, developments at Direct Line, RSA’s personal lines exit, plus the other major insurance events of the…
Insurtech Review of the Year 2023
2023 will be remembered as the year the insurtech funding bubble burst but looking ahead to 2024 players in this part of the market expect providers to realise it is easier to buy systems than build them.