Fraud
Motor insurers can’t tackle professional enablers of fraud alone
View from the Top: Clare Lunn, group head of fraud at Markerstudy, argues the industry needs the help of regulators and law enforcement to clamp down on professional enablers of fraud.
One man’s story shows how broken car insurance is
Sir Leigh Lewis, a founding member of the Fair4All Finance board, argues that behind every algorithm is a human story and that with will and compassion, the industry can stop punishing people for their circumstances.
PWC’s launch; Bentley’s insurance product; Howden’s group CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Redefining loss adjusters role in fraud prevention
Sarah Durkin, head of counter fraud at Woodgate & Clark, explains why loss adjusting expertise should be leveraged much earlier than at claim to help prevent claims from happening in the first place.
‘Predator’ jailed after fraud bust involving pregnant woman
A man who manipulated women he met on dating sites – including one who was seven months pregnant – into taking part in staged car crashes has been sentenced to 20 months in prison.
Video Q&A: Osman Khurshid, Synectics Solutions and Katriona Cunningham, Aviva on the latest fraud trends
In the latest Insurance Post video, we caught up with Osman Khurshid, chief client officer at Synectics Solutions, and Katriona Cunningham, policy application fraud lead at Aviva, to discuss how to align fraud prevention with customer protection.
PIB buys Ross Gower Group; Zego x Clearspeed; Miller's head of P&I
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How is the fight against ghost brokers evolving?
Following a 52% increase in ghost broking in 2024, Tom Luckham explores how the fight against fraudulent insurance policies and their facilitators is changing.
Classic car insurance keeps vintage motors running
How the classic car insurance market has geared up for changing vehicle values, supply chain challenges, shifting owner expectations, plus environmental pressures is examined by Emma Ann Hughes.
Big Interview: Kelly Ogley, Howden
Kelly Ogley, CEO of Howden consumer and local commercial (C&LC), talks with Scott McGee about the increasing severity of change within the motor industry, A-Plan’s transition to Howden, and after 39 years in industry, looking at leaving a legacy to be…
Professional Enablers: The Hidden Force Behind Claims Inflation
Jared Mallinson, partner and head of counter fraud at HF considers what is enabling high levels of insurance fraud, how the landscape is shifting, and what can be done to help tackle the issues moving forward.
What will impact UK motor moving forward?
Given predictions of the UK motor insurance market going back into the red next year, experts have outlined the factors likely to impact performance and how the industry can mitigate those pressures.
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Winners of Insurance Post Claims and Fraud Awards 2025 revealed
Aviva. CFC, Charles Taylor, Crawford & Company, DWF and Markerstudy were all multiple winners at Insurance Post's Claims and Fraud Awards last night (2 October).
IFB expanding into new lines with five-year strategy
The Insurance Fraud Bureau has today launched its five-year strategy in which it plans to bring about a more connected industry in the fight against fraud.
CII to adapt for AI-dominated insurance sector
The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…
Hastings catches out café cook’s fabricated claims
Hastings and HF have secured a custodial sentence for a fraudster who dishonestly exaggerated her claim for damages following a minor road traffic accident.
From risk to resentment: Why insurance pricing needs fixing
With more than 400 factors now shaping premiums, James Daley, managing director of the research and consultancy group Fairer Finance, argues insurance pricing has become ever more complex and is increasingly unfair for consumers.
Allianz UK uncovers £93m in insurance fraud
Allianz UK identified more than 15,800 fraudulent cases across personal, commercial and specialty lines, worth a total of £92.6m in the first half of 2025.
Outsmarting fraudsters with connected intelligence
Insurance fraud is rising and becoming more sophisticated. At a roundtable hosted by Insurance Post in association with LexisNexis Risk Solutions, insurers explored smarter, connected approaches to combatting fraud. This article highlights five central…
Sky-high car insurance driving millions of Brits to break the law
Millions of UK drivers admit to getting behind the wheel without insurance due to rising premiums. This article sheds light on the key findings from CRIF’s research and what steps the industry can take to ensure that drivers aren’t forced to choose…
Diary of an Insurer: Hiscox’s Shali Vasudeva
Shali Vasudeva, group chief operations and technology officer at Hiscox, oversees areas including technology, data plus artificial intelligence, property services, procurement, and change management including improvements to the claims process.
Admiral foils family of fraudsters
Admiral Insurance and HF have obtained a judgment against mother and son scammers, securing damages of more than £200,000.
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Tomorrow’s World: Tackling fraud
How insurers can stay ahead of the growing number of fraudulent claims they receive is the topic of the final episode in Insurance Post’s Tomorrow’s World series.
Fraudsters using AI ‘next great threat’ to insurance industry
Generative artificial intelligence in the hands of fraudsters has the potential to be a huge threat, but the industry must fight fire with fire, delegates have heard.