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Are pay freezes jeopardising broker staff retention?

With some insurers pushing for a full return to the office and pay increases failing to keep pace with inflation, Scott McGee explores how some employees are voting with their feet – and how the sector should rethink its approach to hiring and retention…

Q&A: Sivan Iram, Flow Specialty

Sivan Iram, CEO and co-founder of Flow Specialty, shares with insurance Post the reasoning behind launching an artificial intelligence broker agent, as well as how the firm retains its quality.

Ardonagh confirms Ian Donaldson's next steps

Ardonagh has confirmed Ian Donaldson's next move as it launches a global data and tech unit that aims to “harness the best of robotics, machine learning, and data enrichment" across the broker.

Big Interview: Rob Organ, Jensten Group

Shortly after taking over as group CEO of Jensten, Rob Organ sits down with Scott McGee to talk growth, gaps and how the firm is no longer the “new kid on the block”.

Q&A: Chaz Perera, Roots Automation

Chaz Perera, CEO and co-founder of Roots Automation, tells Insurance Post about the firm’s generative artificial intelligence model specially trained for insurance InsurGPT and the challenges in the industry this technology is primed to solve.

Miller’s Lebecq on the pathway to gender parity

Reflecting on the accelerate action theme of this year’s International Women's Day, Clare Lebecq, chief operating officer at Miller, argues actions still speak louder than words when it comes to achieving gender parity in insurance.

Howden hit with £20m negligence lawsuit

A luxury hotel group has lodged a professional negligence lawsuit against Howden, alleging oversights by the broker meant it found itself unable to claim for Covid-related business interruption losses in 2020.

Is time ticking on leasehold altogether?

News Editor’s View: Scott McGee asks if the insurance industry's headache of having to justify the fees charged to flat owners for arranging cover is about to be replaced by the pain that will come with leasehold status being ditched for commonhold…

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