Analysis
Why PFAS is the greatest threat to insurance today
As “forever chemicals” become a growing focus of government regulation and a deluge of civil litigation, Emma Ann Hughes unpicks the potential impact of the manufacture and distribution of per and polyfluoroalkyl substances for the insurance industry.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
Insurance regulation: Who watches the watchdogs?
As HM Treasury looks to the financial watchdogs to help boost the general insurance sector’s competitiveness, Marcel Le Gouais observes oversight of the FCA and PRA is starting to look very different.
Aviva’s DLG deal pushes insurance past FTSE All-Share
The UK insurance sector managed to outperform the FTSE All-Share Index on a total return basis in 2024, thanks to “major outperformers” Just Group, Beazley and Direct Line Group.
Cyber insurers face increased loss ratios
As ransomware perpetrators are now targeting larger organisations in search of higher ransom demands, cyber insurers face a a greater hit to their credit ratings, Moody’s has warned.
Is broker e-trading competitive enough?
With broker e-trading set to soar, Scott McGee examines whether there is currently enough breadth and depth of software providers to ensure effective competition, innovation and resilience in the market.
Professional indemnity rates expected to fall rapidly
A capacity-driven professional indemnity insurance market offers the chance for growth and competitive pricing in 2025, Clyde & Co has predicted.
Could Covéa’s capacity withdrawal derail MGA progress?
After Covéa Insurance pulled away from MGAs due to a “control from an underwriting perspective”, Edmund Tirbutt examines whether other capacity providers could follow suit.
Use of M&A insurance policies surges
The use of warranty and indemnity insurance grew to record levels during the first half of 2024 while claims and payments increase, a poll of providers has shown.
What will Neal’s legacy at Lloyd’s be, and who might replace him?
Briefing: Despite successes in other areas, could the fate of Blueprint Two – whether delivered by him, his successor, or not at all – make or break John Neal’s Lloyd’s legacy?
Will weight loss jabs shrink or expand insurer’s bottom lines?
As well as the ability to shrink waistlines, Emma Ann Hughes unpicks how weight loss jabs have the power to transform the shape of the health and life insurance industry in 2025 and beyond.
Impact of RSA’s withdrawal on home insurance market
The UK home insurance market has seen a steady decline in both provider brands and product numbers over the last 10 years, according to Angela Pilley, insight consultant for general insurance at Defaqto.
Four biggest challenges facing insurers in 2025 revealed
To get you ready for the next 12 months, Insurance Post uncovers four things you need to know about what 2025 holds in store for the industry, according to analysts.
MGAs Review of the Year 2024
An MGA chief would like Sir Bob Geldof to teach the industry a thing or two about social responsibility in 2025, and leaders are confident that while the hard market was punishing for a time in 2024, next year the sector is well-positioned to lead…
Insurers Review of the Year 2024
Insurers share their highlights of 2024 and hopes for more economic stability, less regulatory tinkering and fewer storms in 2025.
Broker Review of the Year 2024
Brokers were pleased with M&A activity in 2024 but ticked off by disproportionate regulation, capacity exiting the market and artificial intelligence failing to live up to expectations.
Making sure Father Christmas is covered
Insurance Post editor Emma Ann Hughes has made a list of Santa Claus’s risks and got the insurance industry’s leading lights to check it twice in order to recommend products plus services for the man tasked with delivering a holly, jolly Christmas this…
Claims and Legal Review of Year Review 2024
Looking back at 2024, claims, adjusting and legal firm chiefs share how their organisations handled claims arising from named winter storms, worked towards becoming carbon net zero, the impact of claims costs starting to stabilise and why some found…
Insurtech Review of the Year 2024
2024 was a busy year for insurtechs as insurers looked to make the most of artificial intelligence plus data analytics, but sector leaders reckon the industry will push the boundaries of digital transformation even further in 2025.
Motor insurers with most satisfied customers revealed
NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…
Two approaches to premium finance transparency: What next?
The larger premium finance providers have set their stalls out when it comes to transparency. What does it mean moving forward?
How insurers are working to keep esports competitive and covered
With 2025 expected to be the best year in video games sales to date thanks to GTA 6, a potential PS5, Xbox mid-gen refreshes, plus the first full year of sales for Switch 2. Tom Luckham examines how the insurance industry is addressing the complicated…
How Covid-19 transformed commercial lines insurance
How the commercial lines insurance market has been shaken up in the last decade by mergers, acquisitions and Covid-19 is examined by Angela Pilley, insight consultant for general insurance at Defaqto.
Uptick in M&A activity among large carriers expected
An uptick in M&A activity at the larger end of the UK insurance carrier capitalisation spectrum is expected towards the end of this year, according to a Clyde & Co report.