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Sedgwick’s Cowell on inclusivity lessons learned from Covid

Diversity and inclusion

Vicki Cowell, head of colleague resources at Sedgwick, considers the lessons learned from Covid-19 about flexible working and how the insurance industry must move away from linear progression paths to become more inclusive.

Covid-19 taught us a lot. The urgent switch to remote working, with increased reliance on digital developments, changed the operational possibilities and created a

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